FAQ's
Q: I don’t have any experience with boats will I still be able to hire a boat?
A: Yes. The Pontoon Boat is surprisingly easy to operate, with controls similar to driving a car. Our modern tinnys are highly stable, handling smoothly on the water, and equipped with electric start 4- stroke motors that make operation a breeze. Please note that a boat license is required to operate the tinnys.
Before setting off, one of our qualified staff members will guide you through the boat's operations, from bow to stern, ensuring you're fully prepared. After practical instruction, you'll be ready to embark on your journey with confidence and peace of mind!
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Q: Do I need a boat license?
A: No. To operate the Pontoon Boat, all you need is a full car driver's license, and the hirer must be over 21 years of age with a current and valid license. However, to operate the tinnys and Ski Boat, a boat license is required. Safety and compliance are key, so make sure your license is up to date before hitting the water!
Q: How do I make a booking?
A: Simply go to the bookings page on this website and follow the steps. For multiple day hires or special requirements please contact us prior to booking via email or phone Matt on 0400 760 386.
Q: What if I need to contact you while we are away?
A: Base contact is available 24 hours a day by mobile phone, so don’t worry we’re here to assist or answer any questions you might have.
Q: What should I bring?
A: All you need to bring is your food, drinks, weather appropriate clothing, sunscreen, sunglasses (for water glare) and mobile phone for emergency contact. But feel free to bring along anything that will make your boat trip comfortable and enjoyable.
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Q: Do I have to wear a PFD in the boat?
A: Due to the size of the Pontoon boat adults are not required to wears PFD’s, however, children under 12 must wear a PFD at all times.
A PFD must be worn by every occupant in the Tinny’s and Ski Boat at all times.
Q: Is the river fresh water?
A: Yes, it’s fresh and yes, it is good to swim in, however caution should always be taken. There are no sharks or crocodiles, and diving is not recommended. Wearing PFD’s are recommended for adults and children.
Q: What fish will we find in the river?
A: Murray Cod, Callop, Catfish, Redfin and Carp as well as Yabbies.
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Q: Do I need a fishing license?
A: You do not require a recreational fishing license in SA but must abide by all current bag limits, size limits and fishing seasons. If you venture in NSW, you will require a license.
Q: How fast do the boats go?
A: The Tinnies and Ski Boat can reach speeds of 40kph. (20 knots). The pontoon boat can reach speeds of 20kph (10 Knots).
Q: What is there to see along the way?
A: For those looking for a tranquil and serene escape, the Murray River offers a stunning backdrop of majestic ancient cliffs, peaceful morning river mists, and an incredible variety of birdlife. At night, the vast expanse of stars will take your breath away! You can also moor your boat right in the heart of Renmark and explore the town's offerings.
Be sure to visit the beautiful Visitor Information Centre for more details on what to see and do during your stay. It's the perfect way to combine nature's beauty with a little local exploration!
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Q: How large is the ice box on the pontoon boat?
A: Approximately a 60-litre esky.
Q: What is included in the hire?
A: All hires come with safety gear required for the specific boat which we will run through during the pre-hire safety briefing.
Q: Do the hires include fuel?
A: The Small Tinny hires come with a tank of fuel (20L). Additional fuel can be requested and paid for on return if used. We recommend an extra 5L to get to Wilkadene and back from Renmark. The Pontoon Boat fuel is also included in the Hire. The boat will use approx. 80L to get to Wilkadene from Renmark so the RPM restrictions MUST be adhered to or you may run out of fuel. Call out fees do apply. Golden Rule – The faster you go the more fuel it will use!
The Ski Boat and Big tinny hire does not include fuel. We will supply you with 2 tanks of fuel which can be returned full or paid for at the end of the hire.
Q: Can we drive our boat to the Woolshed Brewery?
A: Yes, you sure can. The Woolshed Brewery is a 2.5-hour trip each way by Pontoon Boat, or just over an hour by Tinny or Ski Boat (approximately 40 km). If you're planning to make the journey on &'Marge the Barge', you'll need to hire the boat for a full day to make the most of your trip. The brewery offers a great selection of beer, wine, and soft drinks for purchase (no BYO allowed), along with local cheese platters. On weekends or special occasions, you may also find a food van and live music. Be sure to check their Facebook page for event updates. The brewery is open from Wednesday to Sunday, 11am to 5pm (closed on Christmas Day, New Year’s Day, and Good Friday). For complete details, visit their website!
Q: Where can I moor along the river?
A: There are mooring pontoons in front of the Renmark Club if you need to collect any supplies from town or stop in for a meal.
The Woolshed Brewery has a boat tie up area in front of the deck with stair access to the Brewery.
Otherwise just pull up to a sandbar somewhere along the river for a more secluded stop-off.
Q: Where can I get a map of the River?
A: The Renmark Paringa Tourist Centre has a great selection of River maps. Otherwise, all our boats have a River Chart for navigation of the channels.
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Q: Do you do gift vouchers?
A: We sure do! Contact us today!
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Q: What is your cancellation policy?
A: We reserve the right to cancel a hire or tour if the wind is in excess of our limits, on total fire ban days, thunderstorms are forecast or any other adverse conditions that may affect the safety of the tour or boat hire.
If the tour or hire is cancelled by RBH we will reschedule or refund the full amount (minus the booking fee).
If you wish to cancel the tour or hire more than 30 days prior to the tour/hire date you will receive a full refund including deposit (minus the booking fee).
If you wish to cancel the tour or hire more than 14 days prior the tour/hire date you will receive a 50% refund (minus the booking fee).
There will be no refund within 14 days of the hire/tour date.
To make a booking, please use the Booking page on this website. For multiple day hires or special requirements please contact us prior to booking.
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To make a booking, please use the Booking page on this website. For multiple day hires or special requirements please contact us prior to booking.
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To see our Terms and Conditions click HERE.
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